Tuesday, June 8, 2010

INSPIRING SHORT MOTIVATIONAL STORIES

Two Wonderful Stories used in the seminars by
International Bestseller Author and Motivator
Dr. Ujjwal Patni.
These two stories are one of his favorite!
STORY 1
One of the most memorable case studies on Japanese management was the case of the empty soapbox, which happened in one of Japan's biggest cosmetics companies. The company received a complaint that a consumer had bought a soapbox that was empty. Immediately the authorities isolated the problem to the assembly line, which transported all the packaged boxes of soap to the delivery department. For some reason, one soapbox went through the assembly line empty. Management asked its engineers to solve the problem. Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soapboxes that passed through the line to make sure they were not empty. No doubt, they worked hard and they worked fast but they spent a Whoopee amount to do so.
But when a rank-and-file employee in a small company was posed with the same problem, he did not get into complications of X-rays, etc., but instead came out with another solution. He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fan on, and as each soapbox passed the fan, it simply blew the empty boxes out of the line.

STORY 2
When NASA began the launch of astronauts into space, they found out that the pens wouldn't work at zero gravity (ink won't flow down to the writing surface). To solve this problem, it took them one decade and $12 million. They developed a pen that worked at zero gravity, upside down, underwater, in practically any surface including crystal and in a temperature range from below freezing to over 300 degrees C.
And what did the Russians do...?? They used a pencil.

Moral: Always look for simple solutions.

POSTED BY

VIJI THOMAS

MODERATOR DR UJJWAL PATNI FANS CLUB @ BLOGGER.COM

Saturday, May 22, 2010

9 GOLDEN C's OF COMMUNICATION

These are the wonderful 9 golden rules on communication skills given by the leading international motivator and trainer of India Dr Ujjwal Patni. These rules I have extracted from his book 'Great Words Win Hearts' which is one of my favorite book.

9 GOLDEN C’S OF COMMUNICATION

1. Clarity
2. Correctness
3. Completeness
4. Conciseness
5. Concreteness
6. Courtesy
7. Creativity
8. Commonsense
9. Complication free language

1. CLARITY

If you don’t speak clearly, people won’t understand you. Clarity is must in any form of conversation.
To speak clearly
You must know what you want to say.
You must have words so that you can present your thoughts
Your gesture and postures must synchronize with your verbal language
Check your conversation pattern
Are you often asked for repetition of lines?
Do you often face misunderstanding due to your words?
Are you used to such words like ‘pardon’,
‘Please can you say once more’ etc.



2. CORRECTNESS

Whatever you speak, try to speak correctly. The common mistakes done are:
Mispronunciation -
Some people either don’t know how to pronounce a word or they develop a habit of wrong pronunciation.
Wrong grammar-
The people who don’t have command over the language mostly use wrong grammar
It’s always better to express yourself in language of command

3. COMPLETENESS

Try to speak completely and convey yourself fully. By speaking less, you create misunderstanding; mis vital information and mostly you are half heard.

Some people have the habit of word eating.

Don’t do it!

4. CONCISENESS
Common errors are:
Over- speaking or long speaking
Over speaking is very common among certain segments of society. Mostly we have to request them to leave the mike.

Using more words than required
Some people use more words but convey less.


5. CONCRETNESS
Concreteness refers to meaningful and specific words.

If you want to be effective, you must deliver a certain massage in clear words supported by body language.
Example – a luxury premium car.

More concrete talks will create less misunderstanding and give a clear reflection of your personality

6. COURTESY

This is a vital quality not only in communication but character too.

The meaning of courtesy goes hand in hand with humility and mannerism

Remember all the people who helped you when you were moving upstairs you will again need them when you come downstairs. Be thank to them


7. CREATIVITY

How you impress listeners is directly proportional to how creative you are. It is very important in public speaking.

You have to pick and include special elements in your presentations to stir the audience. It can be a phrase, anecdote, short story, poem, incident etc.



8. COMMONSENSE

Most important sense among all the senses is commonsense

You must understand –
Why to speak?
What to speak?
Where to speak?
Whom are you speaking to?
When to speak?
There are certain basic rules since one must apply his or her commonsense to follow them.

`If you don’t take care of “common sense", you will be considered ‘senseless”
- Dr. Ujjwal Patni


9. COMPLICATION FACTOR

Complication factor refers to the usage of complicated, uncommon, and tough words in conversation and public speaking.

You don’t become great by using rare dictionary words in front of the common people, your efforts will be wasted because they won’t understand you.

POSTED BY
VIJI THOMAS
MODERATOR
DR UJJWAL PATNI FANS CLUB
@ BLOGGER.COM